Your not-for-profit is doing important work. If your website doesn't show that clearly, you're making it harder for donors to give, volunteers to find you, and service users to trust you. That's a lot of weight for a bad website to carry.
Not-for-profits rarely suffer from a lack of passion or purpose. The gap is usually between the quality of the work happening in the field and how the website represents it. A dated site with confusing navigation and stock photos from 2015 doesn't just look bad. It costs you donors, volunteers, and community confidence.
Meanwhile, you're managing a board that moves slowly on design decisions, a volunteer who built the last site and still has the login details, and a dozen audiences with different needs.
When resources are limited, a website that's doing its job properly isn't a luxury. It's one of the most valuable investments your organisation can make.
Not-for-profits often serve diverse communities. That means accessibility, clarity, and trust aren't optional extras.
Some of what this looks like in practice:
Every not-for-profit project starts with the same question: who needs to use this site, and what do they need to do? From there, I work on the UX, the messaging, and the design, in that order.
A strong not-for-profit website does several things at once. It builds trust with people who've never heard of you. It makes donating or volunteering as easy as possible. And it serves the community you exist for, accessibly and clearly.
I know budget is never far from the conversation in this sector. That's why my services are designed to flex: a Get Shit Done Day to clear something specific, an accessibility audit, or a more substantial website or brand project when the time and funding are right. We start where you are.
Hi, I'm Shannon, your Inclusive Design Partner who is on a mission to make beautiful websites that work for everyone
I've been running my practice for over three years working with not-for-profits including the Domestic Violence Crisis Service, Stop Tech Abuse, and The Labia Library. I understand the pressures of the sector: competing priorities, multiple stakeholders, and the constant need to demonstrate impact.
I also know that a website built properly from the start compounds its value over time. Everything I build is yours to own, update, and grow with.
If you're looking for a designer who takes your work as seriously as you do, we should talk 💙
Not-for-profits rarely suffer from a lack of passion or purpose. The gap is usually between the quality of the work happening in the field and how the website represents it. A dated site with confusing navigation and stock photos from 2015 doesn't just look bad. It costs you donors, volunteers, and community confidence.
Meanwhile, you're managing a board that moves slowly on design decisions, a volunteer who built the last site and still has the login details, and a dozen audiences with different needs.
When resources are limited, a website that's doing its job properly isn't a luxury. It's one of the most valuable investments your organisation can make.
Let's fix that together. We should chat 💙
