Your website is the loudest statement your organisation makes about inclusion

Does it hold up? The disability community knows when a site doesn't work for them, and when accessibility was an afterthought. Getting it right matters. And it doesn't mean compromising on how it looks.

Your community will notice

Your website isn't just marketing. For a disability-focused organisation, it's a direct expression of what you stand for. If it's inaccessible, unintuitive, or relies on imagery that's more tragic than authentic, your community will notice. Many of them live with the daily experience of being failed by digital products that weren't designed with them in mind.

Meanwhile, you're managing complex service information, multiple audiences (people with disability, carers, referrers, supporters), and often a limited design budget. The site might have been built years ago, or by someone who meant well but didn't have the design expertise to back it up.

There's a real brand opportunity here too. Many disability organisations share similar branding: the same colour palettes, the same motifs, the same general aesthetic. And ironically, those palettes are often not contrast-friendly. Your brand is a chance to stand apart from that, with a visual identity that's both distinctive and accessible to everyone.

Accessibility that's built in, not bolted on

The disability community has seen enough overlays to last a lifetime. There's more effective methods!

Some of what this looks like in practice:

  • Screen reader compatibility built in from the start, so assistive technology users don't hit dead ends
  • Keyboard navigation that works throughout the entire site, not just the homepage
  • Colour contrast that meets WCAG standards and still looks considered, not clinical
  • Alt text that describes images meaningfully, written for the person reading it
  • Captions for any video content
  • Forms that work with assistive technology, without workarounds
  • Plain language that respects your readers' intelligence without assuming a high literacy level
  • Imagery that represents the disability community authentically, not through an inspiration or tragedy lens
  • PDFs replaced with accessible web content wherever possible
  • Tested on real assistive technology, not just automated scanners

Some organisations add an overlay and assume the job is done. It's understandable. They look simple and they promise a lot. But overlays don't fix the underlying issues, and the disability community knows it. If that's where you are right now, don't stress. It's a starting point, not a dead end.

How I help

Accessibility isn't something I layer on at the end of a project. It's how I design from the start. For disability-focused organisations, that means thinking about keyboard navigation, screen reader compatibility, colour contrast, and content structure before anything else.

From there, the UX work: how people move through the site, where the most important information lives, and how easy it is to get in touch or access services. Then the visual design, where I bring the same care and craft I'd bring to any project.

There's an unfair assumption that accessible design has to be bland, and it shows up in branding too. Many disability organisations end up with similar palettes and motifs, and ironically, those choices are often not contrast-friendly. I pride myself on doing it differently. Accessible colour palettes, considered typography, and a visual identity that stands out from the crowd while remaining usable by everyone. That's not a compromise. That's the goal.

Hi, I'm Shannon, your Inclusive Design Partner who is on a mission to make beautiful websites that work for everyone

My route into accessible design came through one of my first design roles, doing complex UX work across physical and digital spaces. Trying to make our interactives inclusive is what drew me in. The logic was undeniable: things created for the disabled community end up benefiting everyone.

Real accessibility goes beyond WCAG. With a strong foundation in UX and design, I can get both right. If that approach resonates, we should talk 💙

Book a call

Your community will notice

Your website isn't just marketing. For a disability-focused organisation, it's a direct expression of what you stand for. If it's inaccessible, unintuitive, or relies on imagery that's more tragic than authentic, your community will notice. Many of them live with the daily experience of being failed by digital products that weren't designed with them in mind.

Meanwhile, you're managing complex service information, multiple audiences (people with disability, carers, referrers, supporters), and often a limited design budget. The site might have been built years ago, or by someone who meant well but didn't have the design expertise to back it up.

There's a real brand opportunity here too. Many disability organisations share similar branding: the same colour palettes, the same motifs, the same general aesthetic. And ironically, those palettes are often not contrast-friendly. Your brand is a chance to stand apart from that, with a visual identity that's both distinctive and accessible to everyone.

Get in touch

Accessible and beautiful aren't in conflict

Let's build a website your community can be proud of. Let's talk 💙